Terms of service

Overview

Welcome to RAINMAKE! "We", "us", "our" refer to RAINMAKE. RAINMAKE operates this store and website, including all related information, content, features, tools, products, and services offered through the order process, to provide you (the customer) with a curated shopping experience (collectively, the "Service"). RAINMAKE is powered by Shopify, which enables us to provide the Service to you.

The following terms and conditions, together with any policies referenced herein (collectively, these "Terms of Service" or "Terms"), set out your rights and responsibilities when using the Service.

Please read these Terms of Service carefully. They contain important information about your legal rights, including disclaimers and limitations of liability.

By accessing, using, or interacting with the Service, you agree to be bound by these Terms of Service and our Privacy Policy [Link]. If you do not agree to these Terms of Service or the Privacy Policy, please do not use or access the Service.

Article 1 – Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have consented to allow any of your minor dependents to use the Service on devices you own, purchase, or manage.

To use the Service, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is correct, current, and complete, and that you have all rights necessary to provide such information.

You are solely responsible for safeguarding your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

Article 2 – Our Products

We do our best to accurately display our products and services in our online store. However, please note that due to the type of device you use to access the store and your device's settings and configuration, the color or appearance of a product may differ from what you see on your screen.

We do not warrant that the appearance or quality of any product or service you purchase will meet your expectations, or that it will be identical to the description or presentation in our online store.

We may change all product descriptions at any time, without notice, at our sole discretion. We reserve the right to discontinue any product at any time, and may, on a case-by-case basis, limit the quantity of any product we supply to any person, geographic region, or jurisdiction.

Article 3 – Orders

When you submit an order, you are making an offer to purchase. RAINMAKE reserves the right to accept or reject your order for any reason, at our sole discretion. Your order is not accepted until confirmed by RAINMAKE. We must receive and process your payment before accepting your order. Please review your order carefully before submitting, as RAINMAKE may not be able to accommodate cancellation requests after the order has been accepted. If we do not accept, change, or cancel your order, we will attempt to notify you using the email, billing address, and/or phone number you provided at the time of ordering.

Products you purchase may only be returned or exchanged in accordance with our Refund Policy.

Your purchase is for your personal or household use only, and may not be used for commercial resale or export.

Article 4 – Pricing and Billing

Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect at the time the order is submitted, and will be set out in your order confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping fees, handling fees, customs duties, or import charges.

Prices published in our online store may differ from those offered in physical stores, other online stores, or stores operated by third parties. We may from time to time offer promotions that may affect pricing, and those promotions are subject to separate terms and conditions outside these Terms. If there is a conflict between promotion terms and these Terms, the promotion terms will control.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we may complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use that credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay the charges you incur at the published price, including shipping and handling fees, and all applicable taxes, if any.

Article 5 – Shipping and Delivery

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Once we transfer the product to the carrier, ownership and risk of loss pass to you.

Article 6 – Intellectual Property

Our Service, including but not limited to all trademarks, brand names, text, displays, images, graphics, product reviews, videos and audio, and their design, selection, and arrangement, are owned by RAINMAKE, its affiliates, or licensors, and are protected by US and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Service only for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Service without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or should be construed as granting you a license or other right to use any patent, trademark, copyright, or other intellectual property of RAINMAKE, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. RAINMAKE reserves all rights not expressly granted in these Terms.

The name, logo, product and service names, design, and slogan of RAINMAKE are trademarks of RAINMAKE or its affiliates or licensors. You may not use such trademarks without the prior written permission of RAINMAKE. The name, logo, product and service names, design, and slogan of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in the Service are trademarks of their respective owners.

Article 7 – Optional Tools

As part of the Service, you may be given access to customer tools provided by third parties over which we have no monitoring, control, or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind, and without any endorsement. We have no liability whatsoever arising from or relating to your use of optional third-party tools.

Your use of any optional tools offered through the Service is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms on which the relevant third-party provider provides such tools.

We may also, in the future, offer new features through the Service (including the launch of new tools and resources). Such new features shall also be considered part of the Service and be subject to these Terms of Service.

Article 8 – Third-Party Links

The Service may contain site materials and hyperlinks (including any embedded third-party features) provided or operated by third parties. We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or sites you choose to access. If you decide to leave the Service to access these materials or third-party sites, you do so at your own risk.

We are not liable for any damages or losses caused by your access to any third-party site, or your purchase or use of any goods, services, resources, or content on any third-party site. Before conducting any transaction, please review the third party's policies and practices carefully and make sure you fully understand them. Complaints, claims, concerns, or questions regarding third-party goods and services should be directed to the third party.

Article 9 – Relationship with Shopify

[Note to merchant: This section accurately describes Shopify's relationship with your store. Do not remove or modify.]
[Your Store Name] is powered by Shopify, which enables us to provide the Service to you. However, any sales and purchases made in our store are conducted directly with RAINMAKE. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and RAINMAKE, including any injury, damage, or loss arising from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or relating to your purchases and transactions at RAINMAKE.

Article 10 – Privacy Policy

All personal information we collect through the Service is governed by our Privacy Policy (see here [Link]), and certain personal information may also be subject to Shopify's Privacy Policy (see here). By using the Service, you acknowledge that you have read the Privacy Policy.

Because the Service is hosted by Shopify, Shopify collects and processes personal information about your access and use of the Service in order to provide and improve the Service. Information you submit to the Service will be transferred to and shared with Shopify and third parties (which may be located in countries other than your own) in order to provide the Service. Please see our Privacy Policy [Link] for more information on how we, Shopify, and our partners use your personal information.

Article 11 – Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes. For example, we may use the rights under this license to operate, provide, evaluate, enhance, improve, and promote the Service, and to perform our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) you own all Feedback and all necessary rights to it; (ii) you have disclosed any compensation or reward you have received for submitting the Feedback; and (iii) your Feedback will comply with these Terms. We are and will be under no obligation (1) to keep your Feedback confidential; (2) to pay you any compensation for your Feedback; or (3) to respond to your Feedback.

We may, in our sole discretion (but have no obligation to), monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

You agree that your Feedback will not infringe any third party's rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malicious software that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We take no responsibility for any Feedback posted by you or any third party.

Article 12 – Errors, Inaccuracies, and Omissions

Occasionally, information in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).

Article 13 – Prohibited Uses

You may access and use the Service only for lawful purposes. You may not access or use the Service for any of the following purposes: (a) any illegal or malicious purpose; (b) to violate any international, federal, provincial, or state regulation, rule, law, or local ordinance; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, disparage, intimidate, or injure any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit or procure the sending of any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or that we determine may harm RAINMAKE, Shopify, or users of the Service, or expose them to liability.

Additionally, you agree not to: (a) upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Service; (b) reproduce, duplicate, copy, scrape, sell, resell, or exploit any portion of the Service; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape the Service; (e) use any robot, spider, crawler, data mining and extraction tool, automatic device or process, AI tool (such as agentic AI), or automatic or manual means to access the Service; or (f) interfere with, bypass, or circumvent any security or authorization feature, robot exclusion header, or other measure we use to restrict access to the Service. If we determine that you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without notice.

Article 14 – Agents

14.1 This section ("Agent Terms") applies if you use, permit, enable, or cause the deployment of an Agent to access, use, or interact with any part of the Service. "Agent" means any software or service that acts autonomously or semi-autonomously on behalf of or at the direction of a person or entity, and can perform actions on behalf of a person or using a person's device without direct supervision.
14.2 No Agent may access, use, or interact with the Service unless it identifies itself at all times and operates strictly in accordance with the requirements of Section 14.4 below. In addition, no Agent may access, use, or interact with any Service if we require the Agent to refrain from doing so.
14.3 We may restrict (including through technical measures) whether and how any Agent may access, use, and interact with the Service.
14.4 An Agent must: (i) in all HTTP/HTTPS requests, indicate that the request comes from an Agent and disclose the Agent's name by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obscure the fact that any access, use, or interaction originates from an Agent, for example by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHA or other measures designed to distinguish human use from computer use; (iii) truthfully respond to any questions or prompts designed to determine whether an interaction originates from a human or a computer; (iv) not circumvent or otherwise avoid any measure designed to block, limit, modify, or control whether and how an Agent may access, use, or interact with the Service.

Article 15 – Termination

We may, at any time and in our sole discretion, terminate this Agreement or your access to the Service (or any part thereof) without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following provisions shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.

Article 16 – Disclaimer

The information displayed or provided in or through the Service is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability for any reliance placed on such materials by you or any other visitor to the Service, or by anyone who may be informed of its contents.

Except as expressly provided by RAINMAKE, the Service and all products provided through the Service are provided "as is" and "as available" for your use, without any representation, warranty, or condition of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions restrict or do not allow the exclusion of implied or other warranties, so the above disclaimer may not apply to you.

Article 17 – Limitation of Liability

To the maximum extent permitted by law, in no event shall RAINMAKE, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or Shopify and its affiliates' such persons, be liable for any claim arising out of or relating to your use of any Service or any product purchased using the Service, including but not limited to any errors or omissions in any content, or any loss, damage, or injury of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, or any direct, indirect, incidental, punitive, special, or consequential damages of any nature, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility thereof.

Article 18 – Indemnification

You agree to indemnify, defend, and hold harmless RAINMAKE, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all losses, damages, liabilities, or claims (including reasonable attorneys' fees) payable to any third party arising out of or resulting from: (1) your breach of these Terms of Service or any document incorporated by reference; (2) your violation of any law or infringement of any third-party rights; or (3) your access and use of the Service.

We will notify you of any claim subject to indemnification, but failure to notify promptly will not relieve you of your obligations unless you are materially prejudiced thereby. We may control the defense and settlement of any such claim (including choosing counsel) at your expense, but we may not settle any claim that requires you to undertake a non-monetary obligation without your consent (which shall not be unreasonably withheld). You shall cooperate in the defense of any indemnification claim, including by providing relevant documents.

Article 19 – Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Article 20 – Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on the Site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Article 21 – Assignment

You may not delegate, assign, or transfer this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempted assignment shall be void. We may assign, transfer, or delegate these Terms and our rights and obligations without notice or consent.

Article 22 – Governing Law

These Terms of Service and any separate agreement whereby we provide you the Service shall be governed by and construed in accordance with the laws of the jurisdiction where RAINMAKE has its principal place of business, as well as federal and state or territorial laws of that jurisdiction. You and RAINMAKE agree that such courts are competent courts and have personal jurisdiction.

Article 23 – Headings

The headings used in this Agreement are for convenience of reference only and shall not limit or otherwise affect these Terms.

Article 24 – Changes to Terms of Service

You can review the current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Service constitutes your acceptance of those changes.

Article 25 – Contact Information

If you have any questions about these Terms of Service, please send an email to [Your Email].

Our contact information is published below:
RAINMAKE
rainmakecrew@163.com